Passengers with special requests are required... More Details
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Special Assistance Requests
Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
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Botswana (MoH) Launches Pathogen Monitoring at SSKIA
The Botswana Ministry of Health (MoH) has launched a pathogen (disease causing micro-organisms) monitoring programme in Botswana. This programme includes sample collection from international arriving travellers and aircraft wastewater at Sir Seretse Khama International Airport (SSKIA). The voluntary collection of samples will take place in the International Arrivals Hall, commencing on Monday 16 September 2024 until the end of the year.
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Flights on schedule after fire damages Skukuza Airport Terminal roof
Passengers travelling to Skukuza, please note that Airlink has set up temporary arrival and departure facilities as a contingency measure at Skukuza Airport to minimize any disruptions to normal airport services, following recent fire damage to the terminal roof. We apologise for any inconvenience and thank you for your understanding.
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Tax Invoicing requests to be sent to taxinvoices@flyairlink.com
We are aware of issues being reported by some customers trying to generate a tax invoice on the website. We are working to rectify this as and ask that you email your request to taxinvoices@flyairlink.com in the interim. Please include your details so that our teams can assist and process the required tax invoice on your behalf.
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Important Customer Notice: Delays expected at OR Tambo Immigration.
Airlink customers travelling through OR Tambo International Airport in Johannesburg are advised to allow for additional processing times at immigration points for both departing and arriving flights. This is as a result of the new Biometric Movement Control System (BMCS) implemented by the Department of Home Affairs (DHA) and Border Management Agency (BMA) at immigration and emigration areas, which is currently experiencing delays, resulting in longer queues during peak times. This may also affect international arrivals, baggage collection, and potentially lead to missed connecting flights. We recommend that travellers proceed to the immigration area immediately after check in to minimise lengthy waiting times. We apologise for any inconvenience that may be experienced.
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Important Flight Notice
All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
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Important Payment Notification
Effective Tuesday 05 March 2024, Airlink will be accepting USD card sales in Malawi. All Visa, Mastercard, and AMEX cards are now active for customer and agent sales for all tickets booked and sold within Malawi.
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Experiencing issues with online check-in?
If you are experiencing issues with checking in on the website, you may use the mobile app to check-in. You can download the Airlink Mobile App below:
Airlink has Partnered with Federal Airlines
We’ve committed to a commercial partnership with Federal Airlines aimed at ensuring sustainable air access linking key Lowveld airports, such as Skukuza (“SZK”) and Kruger Mpumalanga International Airport (“KMIA”), with popular commercial game lodges in the Sabi Sand Game Reserve and Northern KwaZulu Natal.
Federal Airlines will expand its air shuttle transfer services to incorporate our current Lodge Link activities and will continue providing connectivity for game Lodge clients with Airlink flight arrivals and departures between Johannesburg and Cape Town and SZK and KMIA.
For more information read the full article
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